Who we are
Freightalocity ("we", "us") operates freightalocity.com and is the data controller for personal data submitted through this website.
What we collect
When you submit an enquiry, we collect your name, email, optional phone number, message, company, country, and the logistics information you choose to provide (industry, goods, packaging needs, volumes, challenges, and any additional notes).
Why we use it (legal basis)
- To review and respond to your enquiry, based on your consent and on steps taken at your request before entering into an agreement.
- To help identify suitable packaging solutions and potential suppliers. We will ask before sharing your details with any supplier.
How long we keep it
We keep enquiry data only as long as needed to handle your request and any resulting relationship, and delete it when no longer required.
Security
Enquiries are stored in a private server-side database with access restricted to authorised team members.
Your rights
Under the GDPR you have the right to access, correct, delete, restrict, or object to processing of your data, to data portability, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority.
Cookies
This website does not use advertising or tracking cookies. Only technically necessary storage is used.
Contact
To exercise your rights, email hello.freightalocity@gmail.com or use our contact form, mentioning "Privacy request".